Contact

Dior's customer care service is available from Monday to Friday from 9am to 10pm (East Coast) / 9am to 7pm (West Coast) and Saturday from 10am to 6pm (East Coast) / 9 am to 3pm (West Coast).
Our ambassadors will give you a personalised welcome and will be delighted to accompany you as you discover the House of Dior and its products.

WRITE US

* All fields marked with a asterisk are required

Your Information
Your request

360 remaining characters

By clicking on “send a message” you confirm you have read the Privacy Statement and consent to the processing of your personal data by Christian Dior Couture for the purposes described in such Privacy Statement to answer to your request. As per applicable laws and regulations, you are entitled to access, correct and delete any data that may relate to you. You may also ask us not to send you personalized communications on our products and services. You may exercise this right at any time, upon sending us notice by referring to our Contact section in our Privacy Statement.

CHAT ONLINE

Would you like to benefit from personalised advice and guidance as you browse the site?

The chat opens when a Dior customer care ambassador is available.

SERVICE AVAILABLE FROM MONDAY TO FRIDAY, FROM 9AM-10PM (EAST COAST) / 9AM-7PM (WEST COAST) SATURDAY FROM 10AM-6PM (EAST COAST) / 9AM-3PM (WEST COAST)

CALL US

Our Dior ambassadors would be delighted to reply to your questions and assist you during your website navigation.

You may contact our Customer Service by call on +1 800 929 3467

SERVICE AVAILABLE FROM MONDAY TO FRIDAY, FROM 9AM-10PM (EAST COAST) / 9AM-7PM (WEST COAST) SATURDAY FROM 10AM-6PM (EAST COAST) / 9AM-3PM (WEST COAST)

IN-STORE APPOINTMENT

Dior invites you to arrange an appointment with an advisor for a personal consultationBOOK YOUR APPOINTMENT

Frequently asked questions:

SEE ALL FAQs

MANAGE YOUR ORDER

Check your order, track the status, or request an exchange or refund.

If you already have an account please log into your account,

If you have placed an order as a guest, please fill in the fields below:

DELIVERY & RETURNS

View the advantages of our delivery and return policies: free delivery, dispatch within 24 hours and free returns within 30 days.
DELIVERY & RETURNS