Delivery & returns

IN-STORE APPOINTMENT

Dior invites you to arrange an appointment with an advisor for a personal consultation

CONTINUE AS GUEST

If you have placed an order as a guest and you want to change it, please log in.

You’ll be able to check the contents of your order, follow the delivery of the package and ask for an exchange or refund.

LIVRAISON STANDARD OFFERTE

Dior offers two rapid and secure delivery options.

- Standard Delivery (UPS 2 to 3 working days): free

- Express Delivery (UPS 1 to 2 working days): 9.95 €

DISPATCH WITHIN 24 HOURS

Orders are prepared and dispatched the same day when placed by 12 p.m. and within 24 hours* when placed after 12 p.m. Orders placed at weekends and on bank holidays are dispatched within 48 hours*.
*except for jewellery pieces

FREE RETURNS WITHIN 30 DAYS

You can return or exchange any order* within 30 days of receiving it. Dior offers two return options: by post or in one of our boutiques, subject to certain conditions.

ART OF GIFTING

Each order is neatly packed into one of Dior’s iconic gift boxes. The items are attractively arranged and wrapped in pleated tissue paper. The ‘poignard’ bow completes the overall effect for a unique experience. Dior also offers you the option of including a personalised message card – perfect for gifts.