Contact

Dior’s customer care service, is available from Monday to Friday from 10am to 8pm and Saturday from 10am to 6pm.

Our ambassadors will give you a personalised welcome and will be delighted to accompany you as you discover the House of Dior and its products.

WRITE US

* All fields marked with a asterisk are required

Your Information
Your request

360 remaining characters

By clicking on “send a message” you confirm you have read the Privacy Statement and consent to the processing of your personal data by Christian Dior Couture for the purposes described in such Privacy Statement to answer to your request. As per applicable laws and regulations, you are entitled to access, correct and delete any data that may relate to you. You may also ask us not to send you personalized communications on our products and services. You may exercise this right at any time, upon sending us notice by referring to our Contact section in our Privacy Statement.

CHAT ONLINE

Would you like to benefit from personalised advice and guidance as you browse the site?

The chat opens when a Dior customer care ambassador is available.

SERVICE AVAILABLE FROM MONDAY TO FRIDAY FROM 10 AM to 8 PM AND SATURDAY FROM 10 AM TO 6 PM

CALL US

Our Dior ambassadors would be delighted to reply to your questions and assist you during your website navigation.

You may contact our Customer Service by call on +852 800 969 886.

SERVICE AVAILABLE FROM MONDAY TO FRIDAY FROM 10 AM TO 8 PM AND SATURDAY FROM 10 AM TO 6 PM

IN-STORE APPOINTMENT

Dior invites you to arrange an appointment with an advisor for a personal consultationBOOK YOUR APPOINTMENT

MANAGE YOUR ORDER

Check the contents of your order, track its status, or request an exchange or refund.

If you already have an account please log in to your account.

If you have placed an order as a guest, please fill in the fields below: